---
title: "Contact us"
description: "Questions about DNSense, or a provider or feature you are missing? Send us a message and our team gets back to you within one working day."
canonical_url: "https://dnsense.io/contact"
---

> Index of every page on this site: [llms.txt](https://dnsense.io/llms.txt)

<key-visual-subpage description="Feel free to contact us if you have questions or let us know if you have any suggestions for new features, providers and integrations that suit your workflow." highlight="Let us know." imageAlt="Screenshot of DNSense's dashboard" imageUrl="dashboard-overview.png" title="Questions or suggestions? Let us know.">



</key-visual-subpage>

<contact-form :cards="[{"title":"Email us","icon":"Mail","linkUrl":"mailto:support@dnsense.io","linkText":"support@dnsense.io"},{"title":"Visit us","icon":"MapPin","linkUrl":"https://maps.google.com/?q=Zjoekowlaan+103,+2625+PL+Delft","linkText":"Zjoekowlaan 103, 2625 PL, The Netherlands"}]" :inquiries="[{"name":"I want to request a demo","value":"demo-request"},{"name":"I want to request a new feature","value":"feature-request"},{"name":"I want to request a new provider","value":"provider-request"},{"name":"I want to report a bug","value":"bug"},{"name":"I have a different question","value":"question"}]" decorativeShape="middle-left" description="We are based in The Netherlands, and usually reply within one working day. Prefer a live answer? Join our Discord and ask the team directly." label="Contact us" title="Get in touch">



</contact-form>

<faq :faqs="[{"question":"Is it possible to see a demo of the platform?","answer":"Of course! Email us or fill in the form above and select \"I want to request a demo\". Please specify which features you would like to see a demonstration of, or if you would like a more general showcase of the platform. We would be happy to show you around."},{"question":"I am missing a feature I need, what can I do?","answer":"We are dedicated to continually refining DNSense to meet your evolving needs. If you find a missing feature or come across a bug, let us know through the form above and our support team will pick it up. Your input plays a crucial role in helping us enhance the functionality and reliability of DNSense."},{"question":"My provider is not supported, can you add it?","answer":"Send us the details of the provider you would like to see added. For a fee of 150 Euro (inc. VAT) we guarantee its inclusion within 3 days, counted from the date of confirmation of your request and payment. Terms and conditions apply."},{"question":"How is my data saved and is it safe?","answer":"Provider credentials and API tokens are stored encrypted and are unreadable without the application-specific key. Passwords are stored as a one-way hash. We back up twice daily, use LetsEncrypt and Cloudflare SSL certificates, and only permit HTTPS requests to our domain."}]" decorativeShape="bottom-left" label="Questions" title="Before you write to us">



</faq>

## Sitemap

See the full [sitemap](https://dnsense.io/sitemap.md) for all pages.
