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Documentation and frequently asked questions

Everything you need to get the most out of DNSense, from account questions to white-label spaces and bulk DNS record management. Missing an answer? Our support team is one message away.

DNSense's zone overview screen

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DNS management
Two DNS records queued with checkmarks and a create 2 records button

Can I add multiple DNS records at once?

Yes, DNSense lets you add multiple DNS records at once, in a single action, instead of creating them one by one.

Account
A team plan card with keep plan and cancel subscription buttons

How do I cancel my subscription?

You can cancel your team's subscription yourself from the team settings page, with no need to contact support.

Account
A consent screen asking to connect Claude, with the same access as you and revoke any time

Can I connect Claude or another AI assistant?

Yes. DNSense has an MCP server. Approve the connection once, and the assistant works with your permissions until you remove it.

Account
An API key named CI pipeline with disable, rotate and delete actions

How do I create and manage an API key?

Create an API key under Account, copy the secret once, and disable, rotate or delete it later.

DNS management
A new DNS record form with type, name, value and TTL fields and a save button

How can I create a new DNS record?

How to add a new DNS record to a zone in DNSense and revert it with Time machine if something goes wrong.

Account
An A+ SSL grade next to encrypted at rest, backups twice a day and HTTPS only

How is my data saved and is it safe?

How DNSense encrypts your data, backs it up and keeps your connection secure.

Account
An API key named CI pipeline with disable, rotate and delete actions

DNSense API docs: one API for domain and DNS management

One REST API to manage domains and DNS across Cloudflare, Route 53, TransIP and more. Browse the reference at api.dnsense.io/docs, with an OpenAPI download.

General
Tiles of supported DNS providers and a dashed tile for your provider

My provider is not supported

How to request a new provider for DNSense and what it costs to have it added.

General
A roadmap board with planned, in progress and shipped columns

Upcoming features

How to report a bug or request a feature, and where to find what is coming to DNSense.

Whitelabel spaces
A white-label client space with a row of user avatars and no user limit

How many users can I add to a white-label space?

There is no limit to the number of users you can add to a white-label space.

Most questions are about accounts and billing, adding DNS records, connecting providers and white-label Spaces. Filter by category above, or search for a keyword. For step-by-step guides on connecting a specific provider, see the guides. Still stuck? Contact us and we answer within one working day.